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Why Navtel Global?
Navtel Global Solutions (NGS) is a full-service BPO company, headquartered in Coral Spring Florida with a nearshore location in Montego Bay, Jamaica. We provide Customer Service, Collections, Merchant Care, and Back Office Support to our clients through strategic partnerships that value the relationship and partner-building interactions to solidify unique experiences tailored to each client.
Customer Care
We provide qualified team members to strengthen and build your coverage to guarantee that your customers are serviced at the highest level and experience the best interactions possible. We focus on providing answers/solutions to your customers in one interaction.
Collections
Navtel Global Solutions (NGS) is a full-service BPO company located in Montego Bay, Jamaica. We provide Customer Service, Collections, Merchant Care, and Back Office Support to our clients through strategic partnerships that value the relationship and partner-building interactions to solidify unique experiences tailored to each client.
Benefits of Outsourcing:
When you choose to outsource it helps your organization to cut costs and save money.
Most importantly, the BPO sector has given rise to a talented pool of employees available at wages that results in huge cost reductions.
You are afforded the opportunity to have the recruitment and training of the best employees available. Most BPO employees interact directly with customers, as a result of which they are able to receive first-hand feedback about your products and services.
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